A New Theory for Public Service Manageme
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Osborne, S. P.; Radnor, Z.; Nasi, G.
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Article
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2012
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SAGE Publications
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English
β 355 KB
This article argues that current public management theory is not fit for purposeβif it ever has been. It argues that it contains two fatal flawsβit focuses on intraorganizational processes at a time when the reality of public services delivery is interorganizational, and it draws upon management the