A New Look at Service Climate: Its Relationship with Owner Service Values in Small Businesses

✍ Scribed by Tanya L. Andrews; Steven G. Rogelberg

• Book ID: 110255951
• Publisher: Springer US
• Year: 2001
• Tongue: English
• Weight: 61 KB
• Volume: 16
• Category: Article
• ISSN: 0889-3268
• DOI: 10.1023/a:1007895923389