## Abstract Procedural justice theory posits that the process by which disputes are resolved influences perceptions of fairness and satisfaction with outcomes, even if the outcomes are unfavorable. Within the context of civil commitment, Tyler (1992) has suggested that enhancing respondents' percep
A multilevel analysis of procedural justice context
โ Scribed by Kevin W. Mossholder; Nathan Bennett; Christopher L. Martin
- Publisher
- John Wiley and Sons
- Year
- 1998
- Tongue
- English
- Weight
- 170 KB
- Volume
- 19
- Category
- Article
- ISSN
- 0894-3796
No coin nor oath required. For personal study only.
โฆ Synopsis
Using a multilevel framework, we hypothesized that both employee perceptions of procedural justice and a work unit level measure of procedural justice context would be associated with employee reports of job satisfaction and organizational commitment. Three hundred and twenty-three employees from 53 branches of a ยฎnancial services organization were used to test this hypothesis. Hierarchical linear modeling analyses revealed that procedural justice context explained variance in employee job satisfaction beyond that accounted for by individual perceptions of procedural justice. With regard to organizational commitment, this hypothesis was not supported. The results are discussed in connection with contextual aspects of procedural justice.
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