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A model for the integration of e-financial services questionnaires with SERVQUAL scales under fuzzy linguistic modeling

✍ Scribed by Ramón A. Carrasco; Francisco Muñoz-Leiva; Juan Sánchez-Fernández; Francisco J. Liébana-Cabanillas


Book ID
116454142
Publisher
Elsevier Science
Year
2012
Tongue
English
Weight
892 KB
Volume
39
Category
Article
ISSN
0957-4174

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