A model for measuring customer satisfaction within an academic center of excellence

✍ Scribed by Dodge Kelsey, Kathleen; Bond, Julie A.

• Book ID: 125511954
• Publisher: Emerald Group Publishing Limited
• Year: 2001
• Tongue: English
• Weight: 88 KB
• Volume: 11
• Category: Article
• ISSN: 0960-4529
• DOI: 10.1108/09604520110404086