✦ LIBER ✦
A longitudinal study of attitude changes in a medical service organisation after an email introduction
✍ Scribed by O Bälter
- Publisher
- Elsevier Science
- Year
- 2002
- Tongue
- English
- Weight
- 216 KB
- Volume
- 14
- Category
- Article
- ISSN
- 0953-5438
No coin nor oath required. For personal study only.
✦ Synopsis
A health care organisation was observed over a period of four years during their introduction of email to 6000 employees. The observed managers were positive to email from the start, despite problem with attachments and concerns for lacking computer knowledge. Email had a positive effect on employees attitudes to perceived computer knowledge as well as their abilities to learn more about computers. Negative for all was the blind mass mailings from within the organisation.