✦ LIBER ✦

A cultural revolution transforms ACUITY as an employer and a business partner

✍ Scribed by Signer, John

Book ID: 102391201
Publisher: John Wiley and Sons
Year: 2005
Tongue: English
Weight: 199 KB
Volume: 24
Category: Article
ISSN: 1531-1864
DOI: 10.1002/joe.20044

No coin nor oath required. For personal study only.

✦ Synopsis

It became clear by the late 1990s that ACUITY's approach to relationships with its employees and agents, a product of the insurance company's 70-year history, was untenable going forward. ACUITY committed to a complete change of its corporate culture. The five-year effort led to many improvements that have had positive, tangible results for both employee and agency relationships, as well as for overall operations, culminating in ACUITY's selection as best mid-sized employer in America and the best company for agents to do business with.

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