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A cost-based model for customer batching in mass service operations

✍ Scribed by Jacob V. Simons; Gerard Burke; Gregory R. Russell

Book ID
113109011
Publisher
The Society of Service Science
Year
2011
Weight
791 KB
Volume
3
Category
Article
ISSN
2093-0720

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πŸ“œ SIMILAR VOLUMES

A case study of batching in a mass servi
A case study of batching in a mass service operation
✍ Jacob V Simons Jr.; Gregory R Russell πŸ“‚ Article πŸ“… 2002 πŸ› Elsevier Science 🌐 English βš– 172 KB

## Abstract Job batching is used extensively in manufacturing and the relevant theoretical considerations have been well‐researched. However, while batching is also employed in mass services, it is not clear to what extent the manufacturing theory may be transferred. A single case study of a court