𝔖 Bobbio Scriptorium

✦ LIBER ✦

A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study

✍ Scribed by Pratibha A Dabholkar; C.David Shepherd; Dayle I Thorpe

Book ID: 114058001
Publisher: Elsevier Science
Year: 2000
Tongue: English
Weight: 449 KB
Volume: 76
Category: Article
ISSN: 0022-4359
DOI: 10.1016/s0022-4359(00)00029-4

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