𝔖 Bobbio Scriptorium
✦   LIBER   ✦

A change process imbued with an Eastern ethos revitalizes an Indian business

✍ Scribed by Pio, Edwina


Publisher
John Wiley and Sons
Year
2005
Tongue
English
Weight
72 KB
Volume
24
Category
Article
ISSN
1531-1864

No coin nor oath required. For personal study only.

✦ Synopsis


In the rush to outsource to developing countries, global corporations would do well to understand-and leverage-the cultural differences they are likely to encounter in their offshore alliances. In a story of East meets West, the author describes how the marriage of progressive management concepts with uniquely Eastern values and mental models enabled an Indian firm to improve its processes, quality, and productivity in a quest to assure its own long-term viability and provide better value to its global partners.