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A case study on the application of Fuzzy QFD in TRIZ for service quality improvement

✍ Scribed by Chao-Ton Su; Chin-Sen Lin

Publisher: Springer Netherlands
Year: 2007
Tongue: English
Weight: 204 KB
Volume: 42
Category: Article
ISSN: 0033-5177
DOI: 10.1007/s11135-006-9058-y

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