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96/06852 An integral approach to waste minimization in process industries

Publisher: Elsevier Science
Year: 1996
Weight: 163 KB
Volume: 37
Category: Article
ISSN: 0140-6701
DOI: 10.1016/s0140-6701(97)84194-x

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✦ Synopsis

Small and medium-eked business, Cinderella of energy supply sector? Thorborg, L. Gas (Netherlands), Sep. 19%, 116, (9), 48-51. (In Flemish) The 'Energy Clients' feature focuses on customers of the energy supply sector. Attention is paid to the small and medium-sized business sector, for the energy distributron companies a hard and heterogeneous category customers. Consumer satisfaction among this group depends not just on energy saving advice; complaints handling, rates and tariffs, and supply failures are equally important.

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