96/06846 Small and medium-sized business, Cinderella of energy supply sector?
- Book ID
- 104281992
- Publisher
- Elsevier Science
- Year
- 1996
- Weight
- 163 KB
- Volume
- 37
- Category
- Article
- ISSN
- 0140-6701
No coin nor oath required. For personal study only.
โฆ Synopsis
Small and medium-eked business, Cinderella of energy supply sector? Thorborg, L. Gas (Netherlands), Sep. 19%, 116, (9), 48-51. (In Flemish) The 'Energy Clients' feature focuses on customers of the energy supply sector. Attention is paid to the small and medium-sized business sector, for the energy distributron companies a hard and heterogeneous category customers. Consumer satisfaction among this group depends not just on energy saving advice; complaints handling, rates and tariffs, and supply failures are equally important.
๐ SIMILAR VOLUMES
Engineering management changes from a prior view of fixed management structure to one of dynamic change in response to external world changes are examined. The spread of information technology and of information is recognized in many of these papers as having significant impact on accepting diversit