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96/06846 Small and medium-sized business, Cinderella of energy supply sector?


Book ID
104281992
Publisher
Elsevier Science
Year
1996
Weight
163 KB
Volume
37
Category
Article
ISSN
0140-6701

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โœฆ Synopsis


Small and medium-eked business, Cinderella of energy supply sector? Thorborg, L. Gas (Netherlands), Sep. 19%, 116, (9), 48-51. (In Flemish) The 'Energy Clients' feature focuses on customers of the energy supply sector. Attention is paid to the small and medium-sized business sector, for the energy distributron companies a hard and heterogeneous category customers. Consumer satisfaction among this group depends not just on energy saving advice; complaints handling, rates and tariffs, and supply failures are equally important.


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