Models of crisis management: an evaluati
โ
Nigel Evans; Sarah Elphick
๐
Article
๐
2005
๐
John Wiley and Sons
๐
English
โ 135 KB
Tourism is particularly prone to external shocks, which by their nature are unpredictable and need to be addressed through effective crisis management processes. The paper reviews the literature relating to crisis management in tourism and identifies and briefly critiques several models that have be