42 Rules for Successful Collaboration: A Practical approach to Working with People, Processes and Technology

✍ Scribed by David Coleman

• Publisher: Super Star Press
• Year: 2009
• Tongue: English
• Leaves: 156
• Category: Library

✦ Synopsis

Whether you are a 5-person team or a 50,000 person company some of the same rules for successful collaboration apply. The more you share what you know the more it is worth; understanding a person's local context is more critical to successful collaboration than any technology you may use. Based on years of research, an encyclopedic knowledge of collaborative technologies, and a realization that collaboration is hard to do successfully, Mr. Coleman provides a holistic view on collaboration. Through a variety of contributions from his social networks, others have contributed their best rules for collaboration based on their experience. The holistic approach (People, Process and Technology) is the organizing principle for the book and each rule can be found in the appropriate section. Managers, CEOs, Venture Capitalists, or anyone that has to work with other people at a distance every day can get great benefit from this book. Readers of this book will walk away with a much better idea how to be successful in their interactions with others via the computer. It will help people who are on teams separated geographically, as well as managers and executives. The book filled with high-tech nuggets of wisdom for programmers and IT professionals. But it also has practical rules that apply to anyone who works with others.

✦ Table of Contents

Copyright Page......Page 4
Praise For This Book!......Page 5
Dedication......Page 8
Acknowledgements......Page 9
Intro......Page 15
Rule 1: Rules Are Meant to Be Broken......Page 18
Section I: People......Page 20
Rule 2: Know Why You Are Collaborating......Page 22
Rule 3: Trust Is Not Enough!......Page 24
Rule 4: You Will Include All of Your Stakeholders......Page 26
Rule 5: Actively Include Each Person on a Global Team......Page 28
Rule 6: Being a Conscious Communicator Supports Successful Collaboration......Page 30
Rule 7: Structured Communications Support Successful Collaboration......Page 32
Rule 8: Agree on a Process for Resolving Conflict......Page 34
Rule 9: Communicate Frequently, but Briefly......Page 36
Rule 10: Clear "Rules of Engagement" Support Successful Collaboration......Page 38
Rule 11: Collaboration Technologies Magnify Your Message......Page 40
Rule 12: Define the Problem Tightly......Page 42
Rule 13: Collaboration Starts with Understanding......Page 44
Rule 14: Flexibility and Familiarity Are Critical for Successful Collaborative Communities......Page 46
Rule 15: Make Someone Responsible for Collaboration......Page 48
Rule 16: Foster a Culture of True Professional Candor......Page 50
Rule 17: Celebrate, Celebrate!......Page 52
Rule 18: Plan Critical Elements of Your Business......Page 54
Rule 19: Measure What You Collaborate About for the Most Effect......Page 56
Rule 20: Know the Objective Before Defining the Tools......Page 58
Rule 21: Collaboration Requires Management and Leadership......Page 60
Section II: Process and Policy......Page 62
Rule 22: Accountability Is the Next Step in Collaboration......Page 64
Rule 23: Security vs. Collaboration......Page 66
Rule 24: Manage Collaboration Like a Project......Page 68
Rule 25: Collaboration Can Make Projects More Successful......Page 70
Rule 26: Collaboration in Supply Chains – Supply Chain Management 2.0......Page 72
Rule 27: Collaborate Successfully Between Generations......Page 74
Rule 28: Collaborate with Mobile Professionals......Page 76
Rule 29: Use Leaders as Collaborative Strategists......Page 78
Section III: Technology......Page 80
Rule 30: Focus on People and Process First......Page 82
Rule 31: Collaboration Tools Should Be Easy......Page 84
Rule 32: Create the Ideal Collaborative Environment......Page 86
Rule 33: Change Management Ensures Collaboration......Page 88
Rule 34: Communication Improves with Collaboration Technologies......Page 90
Rule 35: Applying Collaborative Principles to Transactions......Page 92
Rule 36: Use a Personal Touch with Executives Who Are New to Web Conferencing......Page 94
Rule 37: There's More to Web Conferencing than Webinars......Page 96
Rule 38: Persistence Is Critical......Page 98
Rule 39: Use Visual Technologies for Collaboration......Page 100
Rule 40: It Is Easier to Move Bits than Butts......Page 102
Rule 41: Pioneers Collaborate in Virtual Worlds......Page 104
Rule 42: These Are My Rules. What Are Yours?......Page 106
About the Author......Page 108
Appendix A: Contributors to this Book......Page 110
Appendix B: Background Information......Page 138
Appendix C: Generational Collaboration......Page 142
Appendix D: Another Teaming Challenge: Attention Management......Page 146
Your Rules......Page 152
Books......Page 154
A Message From Super Star Press™......Page 156