201 Ways to Turn Any Employee into a Star Performer
✍ Scribed by Hawley, Casey Fitts
- Book ID
- 127446151
- Publisher
- Mcgraw Hill
- Year
- 2004
- Tongue
- English
- Weight
- 3 MB
- Edition
- 1
- Category
- Library
- ISBN
- 0071433708
No coin nor oath required. For personal study only.
✦ Synopsis
201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems - including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to: * Identify problems before they become serious * Develop the art of constructive feedback * Deal with defensive reactions from employees * Understand which problems need to be managed and which ones don't * Uncover the cause of a problem and help an employee talk about it * Foster discussion in group conflict situations • Create goals for employee improvement * Follow up on employee progress
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