✍
Robinson, Alan G
📂
Fiction
📅
2011
🏛
Berrett-Koehler Publishers
🌐
en-US
⚖ 138 KB
The fact is, because they're the ones actually doing the day-to-day work front-line employees see a great many problems and opportunities that their managers don't. But most organizations do very poorly at tapping into this extraordinary potential source of revenue-enhancing, savings-generating idea