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100 methods for total quality management

✍ Scribed by Gopal K Kanji; Mike Asher

Publisher
London ; Thousand Oaks, Calif. : Sage
Year
1996
Tongue
English
Leaves
244
Category
Library
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✦ Table of Contents

CONTENTS......Page 6
PREFACE......Page 7
UNDERSTANDING TOTAL QUALITY MANAGEMENT......Page 8
THE ROLE OF TQM METHODS......Page 15
LIST OF METHODS (BY CATEGORY)......Page 17
PURPOSE OF METHODS (ALPHABETICAL LIST)......Page 20
MANAGEMENT METHODS......Page 27
ANALYTICAL M ETHODS......Page 86
IDEA GENERATION......Page 130
DATA COLLECTION, ANALYSIS AND DISPLAY......Page 161
REFERENCES......Page 241
INDEX......Page 243

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