๐ Library
๐ English
โฆ LIBER โฆ
๐
10 Steps to Successful Customer Service
โ Scribed by Maxine Kamin
- Publisher
- Association for Talent Development
- Year
- 2010
- Tongue
- English
- Series
- 10 Steps to Successful
- Category
- Library
โฌ Acquire This Volume
No coin nor oath required. For personal study only.
โฆ Synopsis
Outstanding customer service is the heart of customer satisfaction and loyalty. How to achieve it? In a unique approach, author Maxine Kamin focuses on customer service from a values and mission viewpoint. Incorporating new age thinking into professional practice, 10 Steps to Successful Customer Service is designed for front-line customer service professionals that helps them implement key practices for engaging customer loyalty, improving results, and developing trust . Delivered in ASTD's 10 Steps Series, this new title offers fresh insight for people considering or managing their careers in service organizations.
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